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H&R Block At Home Tax Preparation Software Review

H&R Block At Home offers easy data entry and includes audit support

About.com Rating 3 Star Rating
User Rating 1.5 Star Rating (36 Reviews)

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With its easy-to-use interface, H&R Block's At Home software is ideal for preparing simple tax returns. H&R Block, the makers of At Home, have done a good job of making data entry screens easy to read, and extra help is available through "Guide Me" interview-style questions. H&R Block offers "Worry-Free Audit Support" included in the price of the software, which means an H&R Block employee will personally help you defend your return in an IRS audit. Audit support is typically offered at an additional cost in other tax preparation software programs. At Home can import some data, such as W-2 forms and investment income.

H&R Block At Home is best for wage-earners

At Home Premium handled my fairly sample tax return with only a few frustrations. At Home's clean interface and short interview questions all helped speed things along. At Home has the ability to import W-2 data from participating firms. At Home can also import investment income and capital gains details directly from participating financial institutions.

Self-employed taxpayers will appreciate At Home's business assets and depreciation interview, which nicely handles deductions for business equipment. However, H&R Block's At Home software lacks some functionality for optimizing self-employed tax returns. At Home won't assist in calculating a SEP-IRA or solo 401(k), both of which are popular retirement savings plans for the self-employed. Entering estimated tax payments for the state was a bit confusing to me, until I caught my mistake. At Home also won't calculate how much estimated tax payments should be for the current year. These are all fairly common issues that self-people face, and At Home could have made those features much more useful.

H&R Block At Home has a clean, two-tier navigation system along the top of the screen. But navigating to individual data entry screens feels a bit cumbersome. Clicking on "federal," for example, prompts At Home to ask whether I want to continue where I left off, go to the first page of the interview, or review what I've entered so far. I had expected to be able to drill down to specific sections relating to the federal return. That drill down navigation can be found by clicking on the "Take Me To" link, which presents a table of contents for various sections. Users still need to click through the screens in that particular section to access the particular area they are looking for. There's no quick way to navigate back or forward to a specific data entry screen.

Help Questions on Each Page

H&R Block has made tax and program help easier to access. On the right hand side of At Home are common questions relevant to the current data entry screen. On the input page for the sale of stocks, for example, At Home displays questions covering where to report sales of assets when a Form 1099-B hasn't been received, how much of a stock loss can be deducted, and how to enter data from a consolidated brokerage statement. Unlike TurboTax, which uses a community model to answer questions, the answers in At Home are written by the H&R Block staff.

At Home also features a "Guide Me" set of interview questions. On the filing status page, for example, you can either select your filing status directly or you can click on the "Guide Me" button to be led through a series of questions that will help determine the best filing status for you.

At Home also provides an "Ask a Tax Advisor" function for contacting an H&R Block tax advisor for an additional fee of $19.95. (One free question is included in the Premium version, and unlimited questions are included with the Best of Both version.)

If you get stuck on your tax return, you can have your data routed to an H&R Block employee who will personally review your data and finish preparing the return. H&R Block calls this product the "Best of Both" (prices start at $79.95).

At Home Product Versions

H&R Block's At Home software is offered in Free, Basic, Deluxe, Premium and Best of Both versions. Differences among the product versions include import tools, extra help and guidance, and access to an H&R Block employee. H&R Block also offers a Premium & Business edition that includes At Home Premium plus software to prepare a business, payroll, partnership and estate tax returns. The At Home Premium & Business is a more comprehensive software bundle than the similarly named TurboTax Home & Business which covers only sole proprietors who file a Schedule C.

Prices for H&R Block At Home Desktop Software

  • At Home Basic: $19.95 (includes federal software and e-file) + $36.95 per state tax software module + $19.95 state e-file. (Windows and Mac)
  • At Home Deluxe: $44.95 (includes federal and one state software) + $19.95 for state e-file. Additional state return cost an extra $36.95 each. (Windows and Mac)
  • At Home Premium: $64.95 (includes federal and one state software) + $19.95 for state e-file. Additional state return cost an extra $36.95 each. (Windows and Mac)
  • At Home Premium & Business: $79.95 (includes federal and one state software) + $19.95 for state e-file. Additional state return cost an extra $36.95 each. (Windows only)

Prices for H&R Block At Home Online Software

  • At Home Free: free federal software and e-file + $27.95 per state tax software.
  • At Home Basic: $19.95 for federal software and e-file + $34.95 per state tax software.
  • At Home Deluxe: $29.95 for federal software and e-file + $34.95 per state tax software.
  • At Home Premium: $49.95 for federal software and e-file + $34.95 per state tax software.
  • At Home Best of Both: $99.95 for federal software and e-file + $34.95 per state tax software.

Prices for H&R Block At Home Mobile Software

  • At Home 1040EZ: free federal and state software (iPhone and Android smartphones).
  • At Home Free Edition for iPad: free federal software + $29.95 per state tax software.

More H&R Block AtHome Resources

I accessed H&R Block At Home software on the Web using the try-before-you-buy guess access. I did not test H&R Block's e-filing service.
User Reviews

Reviews for this section have been closed.

 1 out of 5
Worse than horrible, Member RobertEJr

I used the H&R Block's at-home software to efile my taxes and to make my tax payment. The money had not come out of my account by May, so I contacted the IRS and found out that no payment information was ever received from H&R Block for my tax return. I spent hours trying to wade through H&R Block's customer service (which was completely inept) only to finally discover that the payment was never processed on their end and they can't explain why. Their suggestion is to just send in the payment directly to the IRS - I now have to pay interest and penalties. I will NEVER do business with H&R Block again - so much for fiduciary responsibility.

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